Role Guides

Sub Admin Guide

A guide for delegated organization administration without main-admin ownership.

What sub admins do

Sub admins help run the organization workspace. They handle day-to-day user and academic operations while the main org admin remains the owner of the highest-risk organization controls.

AreaSub Admin can doBoundary
PeopleCreate and update teachers, managers, students, guardians, and finance managers.Sub admins do not create or manage main admin accounts.
Account recoveryCopy password-reset links and turn off two-step verification for ordinary users who are locked out.Sub admins cannot do this for the org admin or another sub-admin, and cannot turn two-step verification on for anyone.
Academic setupManage cycles, cohorts, sections, schedules, reassignment, and operational academic records.Changes follow department scope and the school academic plan.
ProgramsCreate and edit programs/curricula in explicitly assigned departments.Cannot write programs in unassigned departments or create/retry cycle archives.
GradesReview grade-finalization status and finalize where allowed.Finalized grades become official transcript data.
EvaluationsCreate windows and review teacher/course feedback where delegated.Feedback review follows department scope where applicable.
FinanceView/audit finance where available.Finance operations belong to Admin and Finance Manager roles.

Daily flow

Operational flow

Review dashboard
Create or update users
Check academic setup
Review schedules and cohorts
Escalate owner-level decisions to Admin

Who can do this?

Use Sub Admin for trusted staff who should run operations but should not be the organization owner.